Include Always - Patient & Family Advisory Council

Image result for mha include always logo

Thank you for your interest in shaping how Northfield Hospital + Clinics provides care. We recognize the benefit of patient and family involvement as we strive to improve the experiences and services at Northfield Hospital + Clinics. We appreciate your willingness to share feedback about your experiences.

Northfield Hospital + Clinics offers a patient partnership program called Include Always. In partnership with Minnesota Hospital Association’s Include Always program, participants help shape how Northfield Hospital + Clinics provides care. Patients and families can participate in Include Always which will meet quarterly to identify topics of interest in building the partnership with Northfield Hospital + Clinics staff members.

To be considered for Include Always, simply complete the Patient & Family Advisory Council application and return it to the Northfield Hospital Patient Advocate.

Northfield Hospital + Clinics Patient Advocate
2000 North Avenue
Northfield, MN 55057

Have any additional questions about the Northfield Hospital + Clinics Patient Partnership Program? Call 507-646-1509. 

Frequently Asked Questions

What’s “in it for me” to participate?

This is an opportunity to have direct input in Northfield Hospital & Clinics services and care delivery as well as share ideas for improvements

Will refreshments or meals be provided?

Refreshments, snacks or a light meal will be provided for in-person meetings.

How will I be contacted?

You may be contacted by your preferred method, either phone or email.

What is the Include Always time commitment?

For Include Always, you are asked to participate in a council meeting a minimum of four times annually.

What abilities or skills does an Include Always council member possess?

  • Listens to differing opinions and shares different points of view.
  • Displays positive and supportive attitude toward improvement of Northfield Hospital + Clinics.
  • Shares information and insight from their experiences.
  • Sees beyond their own personal experiences.
  • Collaborates with diverse individuals in a group setting.
  • Shows concern for more than one issue or agenda.
  • Respects the perspectives of others.
  • Speaks honestly and comfortably in a group.
  • Works well in close partnership with others.
  • Maintains confidentiality.

How long is my Include Always commitment?

The term is a minimum of 1 year with a term maximum of 3 years. Since the role is completely voluntary, you may end your commitment at any time.